This Privacy Policy explains how Greytek ("Greytek", "we", "us", "our"), a company registered in Italy, collects, uses and protects your personal data when you use our website or submit an enquiry through our contact form.
We are committed to protecting your privacy and handling your data in compliance with:
The data controller responsible for your personal information is:
For any privacy-related queries, please contact us at [email protected].
We only collect personal data that you voluntarily provide to us through our contact form. This includes:
We do not collect sensitive (special category) personal data, and we do not collect data from minors under the age of 18. If you believe a minor has submitted data to us, please contact us and we will delete it promptly.
We use the information you provide solely to:
We do not use your data for automated decision-making or profiling, and we do not sell, rent, or trade your personal data to any third party.
UK Italy Under UK GDPR and EU GDPR, we rely on the following legal bases:
US For residents of California and other US states: we collect your information because you have provided it voluntarily when submitting a contact enquiry. We do not sell or share personal information as defined under the CCPA/CPRA.
We retain your personal data for as long as necessary to fulfil the purposes described in this policy. In practice:
At the end of the applicable retention period, your data is securely deleted or anonymised.
We do not sell, rent or otherwise disclose your personal data to third parties for marketing purposes. We may share your data with:
Any third-party processors we engage are required to provide sufficient guarantees about their technical and organisational security measures, and are bound by contract to process data only on our instructions.
Our business is based in Italy (EU/EEA). If you are contacting us from the UK, your data may transfer to the EU under the UK–EU adequacy decision. If you are contacting us from the United States or another country outside the EEA, your data will be received and processed in Italy (EU), which the UK and most countries consider to provide an adequate level of data protection under applicable transfer mechanisms.
We take appropriate steps to ensure that any international transfers comply with applicable data protection law.
Our website uses a cookie consent banner that allows you to accept or reject non-essential cookies. We only set non-essential cookies (e.g., analytics) if you explicitly accept them. Strictly necessary cookies (such as session security cookies) are always active.
You can withdraw your consent at any time by clearing your cookies in your browser settings. The banner will reappear on your next visit, allowing you to make a new choice.
Depending on where you are located, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you and information about how we use it.
You have the right to ask us to correct inaccurate or incomplete personal data we hold about you.
You can ask us to delete your personal data where there is no compelling reason for us to continue holding it. California residents also have this right under the CCPA.
You can ask us to restrict the processing of your data in certain circumstances — for example, while we are verifying the accuracy of data you have contested.
You have the right to receive the personal data you provided to us in a structured, commonly used and machine-readable format, and to transmit it to another controller where technically feasible.
You have the right to object at any time to processing of your personal data based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.
California residents have the right to know what personal information we collect, the purposes for which it is used, and whether it is disclosed to third parties.
We do not sell or share personal information as defined under the CCPA/CPRA. There is nothing to opt out of, but you may contact us to confirm this.
We will not discriminate against you for exercising any of your privacy rights. Exercising your rights will not affect the quality of service you receive from us.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days (or 45 days for CCPA requests where permitted). We may need to verify your identity before processing your request.
If you are unhappy with how we have handled your personal data, please contact us first at [email protected] so we can try to resolve your concern.
You also have the right to lodge a complaint with the relevant supervisory authority:
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Access to your personal data is restricted to authorised personnel who need it to handle your enquiry.
No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, please contact us.
We may update this Privacy Policy from time to time to reflect changes in the law or our practices. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acknowledgement of the updated policy.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: